Privacy Policy

This Privacy Policy describes how the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information." See below for details on the types of Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and site interaction.

  • Purpose of collection: to load the Site accurately and perform analytics to optimize our Site.

  • Source of collection: collected automatically via cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor, Shopify.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment details (including credit card numbers), email, and phone number.

  • Purpose of collection: to provide products or services, process payments, arrange shipping, communicate with you, prevent fraud, and send marketing messages when aligned with your preferences.

  • Source of collection: collected directly from you.

  • Disclosure for a business purpose: shared with our processor, Shopify.

Customer Support Information

  • Purpose of collection: to provide customer support.

  • Source of collection: collected directly from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services. For example:

  • We use Shopify to power our online store. You can read about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • We may share your Personal Information to comply with legal obligations, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information for targeted advertisements and marketing. For example:

  • We use Google Analytics to understand how customers use our Site. You can read more about how Google uses your data here: Google Privacy Policy. You can opt out here: Google Opt-out.

  • We share site usage, purchase details, and ad interactions with advertising partners via cookies and similar technologies.

You can opt out of targeted advertising by:

Using Personal Information

We use your Personal Information to provide services, including offering products, processing payments, shipping, and updating you about new products, services, and offers.

Lawful Basis (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases:

  • Your consent;

  • Performance of a contract;

  • Compliance with legal obligations;

  • Protection of vital interests;

  • Public interest tasks;

  • Legitimate business interests that do not override your rights.

Retention

We retain your Personal Information for our records unless you request its deletion. For more details on data erasure, see the Your Rights section below.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect. Shopify uses limited automated decision-making to prevent fraud, including temporary denylists of IP addresses and credit cards associated with suspicious transactions.

Your Rights

GDPR (For EEA Residents)
You have the right to:

  • Access the Personal Information we hold about you;

  • Request corrections, updates, or erasure;

  • Port your Personal Information to another service.

To exercise these rights, contact us at contact@shop.welora.com.

Your data will be initially processed in Ireland and transferred outside Europe for further processing (e.g., to Canada and the U.S.). For more information, see Shopify's GDPR Whitepaper.

CCPA (For California Residents)
You have the right to:

  • Know what Personal Information we hold about you;

  • Request data correction, updating, or erasure;

  • Designate an authorized agent to make these requests on your behalf.

To exercise these rights, contact us at contact@shop.welora.com.

Cookies

Cookies improve your browsing experience by remembering your preferences and providing insights into website usage. Cookies may be session-based (temporary) or persistent (remain until deleted). For more information, please review our Cookie Policy.

Contact Us

For further information or requests regarding your Personal Information, contact us at:

📩 Email: contact@shop.welora.com

 Phone: +1 760 286 4266

We aim to respond to all inquiries within 24 hours.